Slack vs. Discord: Which is Better for Business?
Today, we 're going to compare Slack and Discord - maybe the most popular team communication platforms and figure out what is the difference between them and which one can best solve your daily business tasks. We will also share from our experience, which tool we deem best suited for Upsilon needs .
Slack vs. Discord
From the first glance, Slack and Discord have a lot in common. However, whenAs we start to dig into the vast, it seems they are suited for specific use cases. Today we are comparing the two platforms on the following criteria:
- Text Communications
- Voice communications
- Video communications
- File sharing features
- Application integrationsf
When Slack was first created, its positioning was emails as the default corporate communication medium. Slack is now a corporate internal communication system between employees, labeled as the location " where the work takes place. ”It aims to help bring different departments within a company and allow them to communicate in real time.
Originally Discord was designed for gamers but later became a place where all kinds of group communication could take place. Since its launch in 2015, the platform has matured and developed to become a communication space for sales teams. With a vast repository of custom emojis, advanced organization of server channels, integration of public bots, Discord has enabled communities to thrive through creative freedom and showcase their individuality.
Takeaway: While Discord and Slack share many basic features, there is one major difference. Slack is management software designed to be a workspace and collaboration tool for teams. Discord, on the other hand, is the appwhere players and other communities can come together and discuss their common interests. The answer to the question "Which chat application to choose? " Depends on your company's culture code, the nature of communication within teams, horizontal and vertical connections between members, etc.
Slack offers three pricing plans for its new arrivals. While there is a free plan, it comes with some restrictions when the team starts to grow. For example, it includes up to 10 third-party integrations and 10,000 free messages. If you need more features, like guaranteed 99.99% uptime or corporate message exports, you will need to choose from paid pricing plans.
As for Discord, its free plan comes with most of the essential features. It allows a history of messages andUnlimited server storage, which is essential if the number of messages starts to increase. The Paid Discord pricing plan adds additional benefits, such as animated avatars or emojis.
Now let's take a closer look at the numbers. The table below shows the detailed comparison of Discord and Slack price plans.
Why do people look for Slack alternatives? It's all about price. For example, if your team is 50 people and you want to get rid of limitations like the 10,000 searchable message limit, the price will be $ 330 + per month or $ 4000 + per year.
On the other hand, Discord 's free plan offers a hiUnlimited messaging, screen sharing and server storage. With very few limitations, a team of 50 can use the app for free. You also get up to 8 users in a video call and can have up to 5,000 users online at the same time. Pricing starts at $ 99 per year for higher quality videos and larger file sizes.
Remember: if you have more than 10 employees and are looking for a free messaging platform that allows you to have many Users online at the same time and plan to use mainly the team chat features, Discord might be the right choice for you. Slack is a more expensive tool, but its additional features are very useful once you start the upgrade.
In Slack, communication is conbuilt around workspaces - separate areas where team chat channels are housed. Once a user logs in to a workspace, they have access to all of the team's channels and can communicate with other users in the workspace.
Slack allows you to access channels and messages in a central location during integration. The system is intuitive and easy to use and navigate. You can access all the channels, messages and contacts visible to you in the upper left corner. Slack allows also theme customizations, that is, it lets you change sidebar theme with contacts and apps.
Servers in Discord are similar to workspaces in Slack. However, there is one difference: Servers are associated with your user account so you can join them all through one connection.
Discord 's interface seems to be a bit more complicated for newcomers. The system places all servers available to a user in the far left corner. When it comes to messages, Discord directs you to the top right corner. However, once you become an active user, it's easy to find your way around the screen.
Remember: The user interface of Discord is quite similar to that of Slack. Your contacts are on the lefthe and the conversations on the right. For both applications, you can choose a light or dark color scheme. Of course, there are specific differences, but they're unlikely to significantly influence your choice. We believe that tastes are different in this case.
Text communication in Slack is one of its main features that sets the platform apart from Discord. It is a thread of communication that allows you to keep simultaneous conversations organized in channel without cluttering it up. However, as we mentioned before, Slack's significant limitations on their free plan are that only 10k messages are stored in history.
Communication in Discord is
Key takeaway: Threaded conversations in Slack make it a preferred option on Discord, especially for large teams working across multiple channels. This feature helps your team collaborate more productively by reducing “noisy” channels and allows you to come back to the post later and comment on them.
Our cas: We haven't noticed any distinguishing features of texting on the two platforms, but what can really be important for teamwork is threaded communication in Slack. Discord does not have such a component. When sending messages in a crowded channel (+10 people), conversations can easily get lost in the mix. To solve this problem, we adhere to simple rules of messaging in Discord: "no flooding " and using the "quote " function to highlight the most important statements in the conversation.
Since Slack is primarily designed to be a workspace for businesses, it is understood that communication via text messaging would be an essential means of communication. In Slack, voice communication is more intentional - more like starting a call on Skype. You canz start voice calls from private messages or for an entire channel by pressing the "call " icon.
It should to mention that a lot of voice calls depend on the tariff plan you have chosen. For example, only two users can participate in voice chat simultaneously with a free plan and up to 15 users with a standard plan.
Discord takes voice communications to a whole new level if we compare it to Slack. It has separate voice channels that are easy to access and use. Discord also supports group voice calls with up to 5,000 simultaneous users at one time. The platform also offers cAdvanced controls for users, including 'push to talk ' - the feature not supported by Slack.
Remember: The voice channels are the essential feature of Discord that sets it apart from Slack. And when your business needs to make a voice call with more than 2 users, you don't need to set up a standard conference call and send invitations - it just ask team members to jump into the channel and immediately start communicating. And the best part is that you can do it for free.
Our case: With more and more employees (and even entire teams) working from home, the communicationRemote ation has never been more critical for businesses and Upsilon is no exception. For us, Discord is a great platform to handle this. And we would like to share our experience in holding videoconferences with up to 15 participants based on this tool.
How to create voice channels in Discord? Very simple.
First, open Discord and join your server. Then create a new channel by clicking the + symbol next to Voice Channels. And finally, select the "Voice channel " option, define a name and click on the "Create channel " button.
Here is an example of how voice channels are structured within our company:
- We have a main channel for general company announcements and discussions involving most of the team;
- Each project has a dedicated channel. In these channels all conferences and meetings related to a specific project take place;
- We have special channels with limited access for team leaders and C-level managers;
- We also have a few channels for non-business (so-called "off-topic") conversations
In terms of voice communications, Discord outperforms Slack. Slack locks video conferencing and group voice calls behind paid plans, while Discord offers free voice channels and allows group video calls for up to 15 users at a time.
Video calls are available in Slack in all price plans. Still, the limitations start when you want to connect more than two people to the conversation. If you want to start a video conference for the channel or share screens, you will need to sign up for paid rate plans. Again, only a maximum of 15 people can participate in a video call in this case.
Discord provides rich video features available on a free plan as well as a screen sharing option. Recently, it has integrated video call function in voice from c hannel server. If previously you could only speak with your voice, now you can activate the video by clicking the special button. This feature allows you to communicate in video mode with up to 25 simultaneous users.
Takeaway: Discord offers a better video chat experience when we compare it to Slack. Until you're on a free plan, you'll have limits for the number of users who can participate in a video call. But in Discord you can see up to 25 of your teammates at a time - which is much better than 2 in Slack.
Our case: With the introduction of a new feature that allows users to make video calls in the voice channel of the server, our meetings in Discord are become more constructive and optimistic. Even with a free plan, we can make video calls where up to 25 teammates can share their video cameras at the same time. During the pandemic, this isIt's not particularly important, as everyone works remotely, but meeting colleagues face to face is still crucial.
Slack allows you to upload, share and drag and drop
With Discord, users can share files up to 8MB in a free plan and up to 50MB per user in a premium subion. So if you want to work with files in Discord without friction, you will probably have to turn to file hosting services.
Key takeaway: Slack definitely has some advantages over Discord in terms of file sharing capabilities. Therefore, if you want to organize a convenient file sharing workflow in team chat, you should keep an eye on Slack.
Our case: Of Of course, Slack offers better file search capabilities as well as file sharing capability. At Upsilon , we are the users of a plan without Discord. Since the file limit is 8MB in Discord, when it comes to file sharing, we go for third party services like Dropbox. This is not always practical from a time consumption and file retention standpoint. On the other hand, Discord boasts of its unlimited history ofmessages and files. Each team member can easily access the files that have been shared in the app.
Slack has exceptional integration capabilities. You can add calendars, task planners, YouTube, email clients, and other native apps, which you might need at work. All these applications are available in Slack 's store and come with official support. For example, you can use Slack to distribute tasks directly to your colleagues using the ToDo , an app we recently developed. Using a wholenew Slack Block kit generator, we have implemented a Application ToDo directly in the Home tab. more information, visit our blog .
Since Discord is not very popular among companies, it doesn 't offer many integrations with third-party apps. Discord is limited to 10 native integrations and most of them are game-oriented. But there is a way to extend functionality: community-created bots. Bots can bring variety features to Discord and allare available for free download .
Remember: Each platform has its own approach to integrations. Since Slack is designed for work, it integrates with the apps you might need at work. Discord's integration capabilities are a bit limited, but the app can also perform impressive tasks thanks to its robust bots.
Our case: Integration with a suite of applications (Google, Invision, Dropbox, Atlassian, Microsoft, etc.) is what makes Slack unique. Let us give you some examples:
- With Google Calendar , we can easily managego directly to Slack;
- Through integration with Dropbox , we can share or import files without switching from one application to another;
- Gmail helps us manage our client messaging directly in Slack;
- With the ToDo , we can distribute tasks within the team without closing Slack at all.
Such integrations simplify internal workflows and save us time to switch between applications.
What is the verdifinal side? Which tool is the best choice for team collaboration?
As for Slack, its price tag can be a bit daunting for small businesses and startups. you pay monthly fees for each user despite the abundance of features and robust features. This can become a stumbling block for many organizations.
Discord, in turn, offers less functionality (there are no threads and limited work with files, and there is no way to freely integrate third-party applications); but it 's almost free. You get pretty much everything you need for free. Plus, its voice and video calling capabilities are unmatched by Slack.
We advise you to take a closer look at Discord if it is not necessary to use third-party applications, or is not critical at least. However, if you don 't have budget constraints or want to limit yourself to anything, feel free to choose Slack as your most advanced team communication tool.